Shipping policy
At African Market / Afrikos Turgus, we aim to deliver your orders quickly and safely. Please review our shipping policy below.
Order Processing Time
Orders are processed within 2–5 business days after payment confirmation.
Orders placed on Sundays or public holidays are processed on the next business day.
Delivery Areas
We currently ship:
• Within Lithuania
• Selected European Union (EU) countries
Delivery availability and shipping costs are shown at checkout.
Delivery Time
Estimated delivery times:
• Lithuania: 1–3 business days
• European Union: 5–8 business days
Delivery times may vary depending on the courier, destination, weather conditions, or peak periods.
Shipping Fees
Shipping costs are calculated at checkout based on:
• Delivery location
• Order weight and size
Any applicable fees will be clearly displayed before payment.
Food & Perishable Items
Due to health and safety regulations:
• Perishable, fresh, or frozen food items are shipped with appropriate care
• Delivery delays caused by the courier are beyond our control
• We recommend customers ensure availability to receive food deliveries on time
Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Order Tracking
Where available, tracking information will be provided once the order has been dispatched.
Damaged or Missing Shipments
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and order details so we can assist you promptly.
Contact Information
For shipping-related questions, please contact us:
Email: info@africanmarkets.lt
Phone / WhatsApp: +370 640 35989